rbaaji Terms and Conditions

1. General Guidelines

By using the rbaaji.cam website and all its services (collectively the "Platform"), you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please do not use the Platform.

rbaaji is an online gaming platform that provides slot games, cricket betting, live casino and other gaming services for Bangladeshi users. These terms and conditions are drawn up in accordance with applicable laws of Bangladesh and are binding on both parties.

In addition to these terms, rbaaji's Privacy Policy and Responsible Gaming Guidelines also apply and form an integral part of these terms and conditions.

2. Account Registration and Use

2.1 Registration Requirements

To open an account with rbaaji, you must meet the following requirements:

• You must be at least 21 years of age.
• All information you provide must be true, accurate and complete.
• Each person may open only one account.
• You must operate the account in your own name and for yourself.
• Operating an account on behalf of a third party is strictly prohibited.

2.2 Account Security

It is your sole responsibility to keep your account login details (username and password) completely confidential. You are responsible for all activity carried out through your account. If you suspect any unauthorised access to your account, notify our support team immediately.

2.3 One Account Policy

If the same person holds more than one account, it will be treated as fraud and all accounts will be closed immediately. Any balance or bonus held across multiple accounts will be forfeited.

3. Age Verification and Identity Confirmation

rbaaji strictly enforces a 21+ age policy. We may request documents to verify your age and identity at any time. Required documents may include:

• A photocopy or scanned copy of your National Identity Card (NID).
• A copy of the first page of your passport.
• Driving licence.
• Bank statement or bKash/Nagad transaction records.

If the required verification documents are not submitted within the specified time, the account may be temporarily suspended. Anyone under 21 years of age may not use rbaaji. Accounts found to belong to minors will be closed immediately.

4. Bonuses and Promotions

4.1 Welcome Bonus

A 100% welcome bonus is available on your first deposit at rbaaji, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total ৳2,000
• Deposit ৳42,000 → Bonus ৳20,000 → Total ৳62,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x (ten times). This means you must wager ten times the bonus amount before it can be withdrawn. Example: if you receive a ৳1,000 bonus, you must complete ৳10,000 in wagers.

4.3 General Bonus Terms

• Each bonus offer has its own validity period, which is stated on the offer page.
• A bonus is applicable to one account only.
• If you withdraw before meeting the bonus conditions, the bonus will be cancelled.
• rbaaji reserves the right to change or cancel any bonus offer at any time.
• Any attempt to obtain a bonus through fraudulent means will result in the account being closed.

4.4 VIP Program

The rbaaji VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

Advancement through VIP tiers depends on a player's activity and participation on the platform. rbaaji reserves the final right to determine VIP tier status.

5. Deposit and Withdrawal Policy

5.1 Deposit Rules

Funds can be deposited on rbaaji using the following payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳500.

Deposits must be made from your own account. Deposits from third-party accounts will not be accepted and the funds will be returned.

5.2 Withdrawal Rules

The following conditions apply to withdrawals:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• Identity verification must be completed before a withdrawal can be made.
• Withdrawals may be delayed if bonus wagering requirements have not been met.

5.3 Transaction Verification

rbaaji reserves the right to investigate any suspicious transaction. The relevant withdrawal may be temporarily suspended while the investigation is ongoing. If money laundering or fraud is suspected, the relevant authorities will be notified.

6. Gaming Rules and Fair Play Policy

6.1 General Gaming Rules

The following rules must be followed when playing on the rbaaji platform:

• Each game has its own rules, which can be found in the game interface.
• Exploiting any software bug or vulnerability to gain an advantage is strictly prohibited.
• The use of automated software, bots or scripts is strictly prohibited.
• Collusion or improper coordination with other players is prohibited.

6.2 Fair Play and RNG

All games on rbaaji use Random Number Generator (RNG) technology, which keeps game outcomes completely impartial and random. We conduct regular system audits to ensure fair play.

6.3 Technical Issues

If a game result is voided due to a technical error, the relevant wager amount will be refunded. If a game is disrupted due to a server problem, rbaaji will take reasonable steps, but rbaaji is not obliged to pay compensation for such events.

7. Responsible Gaming Policy

rbaaji places entertainment as its top priority and is committed to ensuring the wellbeing of players. We firmly believe that gaming should always be enjoyed responsibly.

The following responsible gaming features are available on rbaaji:

• Deposit Limits: You can set your own daily, weekly or monthly deposit limits.
• Temporary Break: The option to suspend your account for a set period of time.
• Self-Exclusion: You can request long-term self-exclusion.
• Reality Check: Reminders of your playing time at regular intervals.

If you or someone you know shows signs of gaming addiction, please contact us. Visit our Responsible Gaming page for more information.

8. Account Closure and Suspension

8.1 Closure by the User

You may request account closure at any time by notifying our support team. You will be given the opportunity to withdraw any remaining balance before the account is closed, provided all conditions are met.

8.2 Closure or Suspension by rbaaji

rbaaji reserves the right to suspend or close an account in the following circumstances:

• Violation of any provision of these terms and conditions.
• Evidence of fraudulent activity or dishonesty.
• Providing false or misleading information.
• Failure to complete age or identity verification.
• Harmful behaviour towards other users.
• Legal or regulatory reasons.

If an account is closed due to a breach of terms, associated bonuses may be forfeited. However, legitimately deposited funds are generally returned.

9. Privacy and Data Protection

rbaaji places the highest importance on protecting your personal information. We use SSL encryption technology to keep all your information and transactions secure.

How we collect, use and protect your information is described in detail in our Privacy Policy. By using the Platform, you also agree to our Privacy Policy.

9.1 Purpose of Data Use

• Creating and managing your account.
• Processing financial transactions.
• Age and identity verification.
• Prevention of fraud and money laundering.
• Providing customer support.
• Meeting applicable legal obligations.

9.2 Use of Cookies

Our platform uses cookies to improve service quality and enhance your experience. By using the platform, you agree to the use of cookies.

10. Limitation of Liability

rbaaji will not be liable for any indirect, incidental, special or consequential damages. rbaaji's liability is limited in the following cases:

• Games lost due to internet connection disruption.
• Damage caused by issues with your device or software.
• Delays or issues from third-party payment providers.
• Unexpected service interruptions.

However, rbaaji always strives to maintain the highest service standards and is committed to providing prompt resolutions to any issues.

11. Changes and Updates to Terms

rbaaji reserves the right to modify these terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication.

For significant changes, we will try to send a notification to your registered email. However, rbaaji reserves the right to change the terms without providing prior notice of the change.

12. Contact and Dispute Resolution

12.1 Contact Methods

For any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Bengali support is available 24 hours a day, 7 days a week.
• Email: [email protected]

12.2 Complaints Process

If you have a complaint, please contact our live chat first. Our support team will do their best to resolve the issue. If the issue is not resolved via live chat, send a detailed complaint by email. We will try to respond to email complaints as quickly as possible.

12.3 Applicable Law

These terms and conditions are governed by applicable law. Both parties will first attempt to resolve any disputes through friendly negotiation.